What does 5000 ppb mean?

PPB stands for 'parts per billion' – it measures the concentration of dissolved hydrogen in water. 5000 ppb is a high concentration achievable with H2QUA's SPE technology under optimal conditions (using filtered/RO water and running the full 10-minute cycle).

Is hydrogen water safe to drink every day?

Yes, hydrogen-rich water is safe for daily consumption. It's simply water with dissolved hydrogen gas. However, as with any wellness product, if you have specific health concerns, please consult your healthcare provider.

Can I use normal tap water?

We recommend using filtered or RO water for the best results and to protect the electrode. Tap water may contain minerals and impurities that can reduce hydrogen generation efficiency and affect the longevity of your bottle.

How long does the hydrogen stay dissolved in water?

Hydrogen begins to escape once the cycle completes. For maximum benefit, we recommend drinking your hydrogen-rich water within 15-30 minutes of generation. Keep the lid closed to retain hydrogen longer.

What if I receive a damaged product?

We have a strict quality check before dispatch. If you receive a damaged product, please contact us within 24 hours of delivery with photos. We'll arrange a free replacement or full refund – no questions asked.

Is H2QUA hydrogen water bottle is a medical device?

No. H2QUA hydrogen water bottle is a wellness gadget, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. It's designed to help you build a better hydration habit with hydrogen-rich water.

How do prepaid and COD orders work?

Prepaid orders are processed immediately and include a free premium sleeve. COD orders require a quick verification call before dispatch to confirm your address. Both options include free shipping across India.

Terms of Service

Name: H2QUA Hydrogen Water Bottle
Brand: H2QUA
SKU: H2QUA-HWB350-BLK
Price: 8888 INR
Availability: InStock
Rating: 4.8 (6 reviews)

1. Overview

Welcome to H2QUA.
By accessing our website or purchasing our products, you agree to the following Terms of Service. These terms apply to all users of the website, including visitors, customers, and contributors.

2. Use Of Website

By using this website, you agree:

To provide accurate and complete information
Not to use the website for unlawful, fraudulent, or harmful activities
Not to misuse, damage, or disrupt the website
Not to copy, reproduce, or exploit website content without permission

We reserve the right to restrict or terminate access if these terms are violated.

3. Product Information

We aim to provide accurate product descriptions, images, pricing, and specifications.

However:

Minor variations in colour, finish, packaging, or appearance may occur
Product specifications may be updated without prior notice
Product images may appear slightly different due to lighting, photography, or screen settings

H2QUA does not guarantee that all product information will be error-free at all times.

4. Pricing & Payments

All prices are listed in INR unless stated otherwise
Prices may be changed at any time without prior notice
Payments must be made through approved payment methods
Orders may be cancelled if payment is not completed or successfully verified

5. Orders & Cancellations

Once an order is placed, it may not be cancelled after dispatch.

H2QUA reserves the right to cancel any order due to:

Payment failure
Stock unavailability
Incorrect product listing or pricing error
Suspected fraudulent activity
Incorrect customer details

If an order is cancelled by us, a refund will be issued as applicable.

6. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier availability, and external factors.
H2QUA is not liable for delays caused by third-party courier partners, weather conditions, public holidays, local restrictions, or incorrect customer details.
Please refer to our Shipping Policy for complete details.

7. Returns, Refunds & Warranty

All returns, refunds, replacements, and warranty claims are governed by our Returns, Refunds & Warranty Policy. Please read the policy carefully before placing an order. Policies are apparently the vegetables of e-commerce: nobody wants them, everyone needs them.

8. Product Usage

H2QUA products must be used as per the provided instructions.

The customer is responsible for:

Reading usage instructions
Using the product safely
Cleaning and maintaining the product properly
Avoiding misuse or unauthorised repair

H2QUA is not responsible for damage caused by improper use or failure to follow instructions.

9. Health & Wellness Information

H2QUA is designed for general hydration and wellness support.
Any information provided on the website is for general educational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional before making health-related decisions, especially if you have a medical condition, are pregnant, nursing, or under medical supervision.

10. Intellectual Property

All website content, including:

Logos
Images
Product visuals
Text
Designs
Graphics
Videos
Brand elements

is the property of H2QUA and/or Koozo Commerce Pvt. Ltd. and may not be copied, reproduced, distributed, or used without written permission.

11. Limitation Of Liability

H2QUA shall not be held liable for:

Indirect or incidental damages
Loss of profits or data
Misuse of the product
Damage caused by improper handling
Reliance on general wellness information
Delays caused by third-party service providers

Use of the product is at the customer’s discretion.

12. User Data & Privacy

Your personal information is handled according to our Privacy Policy.
We do not sell customer data.

13. Changes To Terms

We reserve the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page. Continued use of the website after changes means you accept the updated terms.

14. Contact Information

For questions regarding these Terms, contact:

Email: support@h2qua.com
WhatsApp Number: +91-7428800534