What does 5000 ppb mean?

PPB stands for 'parts per billion' – it measures the concentration of dissolved hydrogen in water. 5000 ppb is a high concentration achievable with H2QUA's SPE technology under optimal conditions (using filtered/RO water and running the full 10-minute cycle).

Is hydrogen water safe to drink every day?

Yes, hydrogen-rich water is safe for daily consumption. It's simply water with dissolved hydrogen gas. However, as with any wellness product, if you have specific health concerns, please consult your healthcare provider.

Can I use normal tap water?

We recommend using filtered or RO water for the best results and to protect the electrode. Tap water may contain minerals and impurities that can reduce hydrogen generation efficiency and affect the longevity of your bottle.

How long does the hydrogen stay dissolved in water?

Hydrogen begins to escape once the cycle completes. For maximum benefit, we recommend drinking your hydrogen-rich water within 15-30 minutes of generation. Keep the lid closed to retain hydrogen longer.

What if I receive a damaged product?

We have a strict quality check before dispatch. If you receive a damaged product, please contact us within 24 hours of delivery with photos. We'll arrange a free replacement or full refund – no questions asked.

Is H2QUA hydrogen water bottle is a medical device?

No. H2QUA hydrogen water bottle is a wellness gadget, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. It's designed to help you build a better hydration habit with hydrogen-rich water.

How do prepaid and COD orders work?

Prepaid orders are processed immediately and include a free premium sleeve. COD orders require a quick verification call before dispatch to confirm your address. Both options include free shipping across India.

Disclaimer

Name: H2QUA Hydrogen Water Bottle
Brand: H2QUA
SKU: H2QUA-HWB350-BLK
Price: 8888 INR
Availability: InStock
Rating: 4.8 (6 reviews)

1. General Information

Information available on h2qua.com is provided for product education, everyday hydration, general wellness awareness, and customer support.

By using the website or product, you acknowledge this Disclaimer.

2. Not a Medical Device

H2QUA products are intended for everyday hydration and general wellness use.

They are not medical devices and are not intended to:

Diagnose a medical condition
Treat or cure a medical condition
Prevent disease
Replace a medical test
Replace professional medical advice
Provide emergency medical guidance

Content related to hydration, molecular hydrogen, energy, recovery, exercise, skin, lifestyle, or wellness is general information only.

Do not delay or avoid medical care because of information on this website.

3. Individual Results

Individual experiences may vary depending on:

Water quality
Product usage
Cycle duration
Product maintenance
Lifestyle
Diet
Physical activity
Health condition
Environmental conditions

H2QUA does not guarantee a particular health, fitness, energy, recovery, skin, or wellness result.

4. Pregnancy and Medical Conditions

Consult a qualified healthcare professional before use if you:

Have a medical condition
Are pregnant
Are nursing
Take medication
Are under medical supervision
Have been advised to control water or mineral intake

5. Hydrogen Concentration

The product is designed to generate up to the hydrogen concentration stated on its product page under suitable operating conditions.

Actual hydrogen concentration may vary depending on:

Water quality
Water temperature
Water quantity
Selected cycle
Product condition
Charging level
Cleaning and maintenance
Testing method
Time between generation and consumption

“Up to” values represent maximum intended performance under suitable conditions and are not guaranteed in every use.

6. Not a Water Purifier

The H2QUA Hydrogen Water Bottle is not a water purifier, filter, or steriliser.

It does not remove bacteria, viruses, chemicals, heavy metals, or other contaminants from unsafe water.

Use only clean and safe drinking water.

7. Product Usage

Read and follow all product instructions before use.

H2QUA cannot cover damage or malfunction caused by:

Incorrect use
Mishandling
Dropping or impact
Overfilling
Using hot water
Using milk, juice, carbonated drinks, or unsuitable liquids
Immersing the electronic base in water
Charging while wet
Using an unsuitable charger
Incorrect cleaning
Unauthorised repair
Product modification
Failure to follow instructions

8. Battery and Charging

Battery performance may vary depending on:

Frequency of use
Selected cycle
Charging habits
Temperature
Battery age
Product maintenance

Battery-life figures shown on the website are estimates under suitable use and are not guaranteed for every customer.

9. Product Representation

We aim to present products accurately.

Minor differences may occur because of:

Screen settings
Lighting
Photography
Product batches
Packaging updates
Manufacturing variations

Marketing images may use props, creative lighting, lifestyle settings, or visual effects. These elements are not included unless clearly stated.

10. Website Information

We aim to keep website information accurate and updated.

However, information may occasionally contain an error or require an update.

H2QUA may correct product details, specifications, prices, offers, images, or availability when required.

11. External Services and Links

The website may contain links to third-party websites, payment platforms, social-media pages, or other services.

H2QUA does not control the content, security, operation, or privacy practices of third-party platforms.

12. Warranty and Resolution

All return, replacement, refund, and warranty requests are governed by the H2QUA Returns, Replacement, Refund and Warranty Policy.

Approval depends on:

Request timeline
Required proof
Product condition
Troubleshooting
Quality inspection
Manufacturing-defect verification
Product availability
Applicable law

13. Contact

For support or product questions, contact:

Email: support@h2qua.com
WhatsApp: +91 74288 00534
Support hours: Monday to Saturday, 9 AM to 6 PM IST

Company:
Koozo Commerce Pvt. Ltd.
Office 4, Splendor Spectrum One
Tower 1, 4th Floor
Golf Course Extension Road
Sector 58, Gurugram, Haryana 122001
India

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