What does 5000 ppb mean?

PPB stands for 'parts per billion' – it measures the concentration of dissolved hydrogen in water. 5000 ppb is a high concentration achievable with H2QUA's SPE technology under optimal conditions (using filtered/RO water and running the full 10-minute cycle).

Is hydrogen water safe to drink every day?

Yes, hydrogen-rich water is safe for daily consumption. It's simply water with dissolved hydrogen gas. However, as with any wellness product, if you have specific health concerns, please consult your healthcare provider.

Can I use normal tap water?

We recommend using filtered or RO water for the best results and to protect the electrode. Tap water may contain minerals and impurities that can reduce hydrogen generation efficiency and affect the longevity of your bottle.

How long does the hydrogen stay dissolved in water?

Hydrogen begins to escape once the cycle completes. For maximum benefit, we recommend drinking your hydrogen-rich water within 15-30 minutes of generation. Keep the lid closed to retain hydrogen longer.

What if I receive a damaged product?

We have a strict quality check before dispatch. If you receive a damaged product, please contact us within 24 hours of delivery with photos. We'll arrange a free replacement or full refund – no questions asked.

Is H2QUA hydrogen water bottle is a medical device?

No. H2QUA hydrogen water bottle is a wellness gadget, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. It's designed to help you build a better hydration habit with hydrogen-rich water.

How do prepaid and COD orders work?

Prepaid orders are processed immediately and include a free premium sleeve. COD orders require a quick verification call before dispatch to confirm your address. Both options include free shipping across India.

Privacy Policy

Name: H2QUA Hydrogen Water Bottle
Brand: H2QUA
SKU: H2QUA-HWB350-BLK
Price: 8888 INR
Availability: InStock
Rating: 4.8 (6 reviews)

1. Overview

The terms “We,” “Us,” and “Our” refer to H2QUA, operated under Koozo Commerce Pvt. Ltd. The terms “You” and “Your” refer to users of this website. This Privacy Policy is an electronic record under the Information Technology Act, 2000, and applicable rules. By using our website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

To provide our products and services, we may collect the following information:

Personal Information

Name
Email address
Phone number
Shipping address
Billing address

Payment Information

Transaction details
Payment status

We do not store card, UPI, or banking credentials.

Usage Data

IP address
Browser type
Device details
Pages visited
Website interaction data

This information helps us process orders, improve website performance, and provide a better shopping experience.

3. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Provide customer support
Send order updates and service-related communication
Improve our website, products, and services
Send offers or promotional communication, only if you opt in
Prevent fraud or misuse of our website

We do not use your data for any purpose that may result in wrongful gain or loss to you.

4. Cookies & Tracking

We use cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand how visitors use our website
Improve website performance
Support marketing and analytics activities

You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Third-party tools and advertising partners may also use cookies, which are governed by their own privacy policies.

5. Information Sharing

We do not sell your personal data.
Your information may be shared only in the following cases:

Service Fulfilment

With logistics partners for delivery
With payment gateways for secure transactions
With customer support or service partners

Legal Requirements

When required by law, court order, or government authority

Internal Processing

With authorized employees, vendors, or partners under confidentiality obligations

6. Data Security

We follow reasonable security practices to protect your personal information.
This may include:

Secure servers
Encrypted systems
Restricted access to sensitive data
Internal data protection practices

While we take reasonable precautions, no online system is completely secure. Please use caution while sharing personal information online.

7. Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their policies before sharing personal information.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Opt out of marketing communication

To exercise these rights, please contact our support team.

9. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of the website after updates means you accept the revised policy.

10. Grievance Redressal

For any concerns regarding your data or this Privacy Policy, please contact:

Email: support@h2qua.com
WhatsApp Number: +91-7428800534

Address:
Koozo Commerce Pvt. Ltd.
Splendor Spectrum One, Tower 1, 4th Floor
Golf Course Extension Road, Sector 58
Gurugram, Haryana – 122001, India